Terms & Conditions
Please read these terms and conditions carefully before booking any tour or travel service with Flysly Vacation.
Introduction & Binding Agreement
By booking any travel package, group tour, or customized itinerary through our website, mobile interface, WhatsApp desk, or authorized representatives, you agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you (the "Traveler" or "Client") and Flysly Vacation.
If you are booking on behalf of companions or a group, you confirm that you have the authority to accept these terms on their behalf.
Booking Confirmation & Payments
- A booking is officially confirmed only upon receipt of the requisite advance deposit (token amount) per person along with government-issued photo identification.
- The balance payment for domestic departures must be cleared at least 15 days prior to the trip start date, or as communicated by our team on WhatsApp.
- For international tours, full payment and visa documents must be submitted 30 days prior to scheduled departure.
- Accepted payment methods include authorized UPI, IMPS/NEFT bank transfers, and verified payment gateway links. Always verify payment receipts issued from our official domain (
flyslyvacation.com).
Government Taxes & Compliance
All prices quoted are subject to prevailing Government of India regulations and tax statutes:
Applicable GST (currently 5%) is charged on all tour packages as mandated by Indian tax law.
For overseas tour program packages, TCS will be levied as per the Finance Act guidelines (5% up to ₹7 Lakhs, 20% thereafter, creditable in your annual ITR).
Cancellation & Refund Policy
All cancellation requests must be delivered in writing via email to info@flyslyvacation.com or submitted to your assigned booking coordinator. The following standard cancellation slabs apply:
| Notice Period Before Trip Departure | Cancellation Charges | Refund / Credit Note |
|---|---|---|
| 30 days or more | Token Amount Only | Remaining amount refunded or 100% credit note |
| 15 to 29 days | 50% of Total Package Cost | 50% refunded or adjusted |
| 7 to 14 days | 75% of Total Package Cost | 25% refunded |
| Less than 7 days / No-Show | 100% of Total Package Cost | No refund applicable |
* Note: Airfares, special inner-line permits, high-altitude expedition permits, and non-refundable hotel deposits are strictly subject to third-party airline/hotel cancellation rules.
Unforeseen Delays & Natural Calamities
High-altitude journeys (e.g. Spiti Valley, Ladakh, Meghalaya) are subject to unpredictable mountain weather, roadblocks, landslides, snow accumulation, and administrative restrictions. In any such force majeure event:
- The decision of the Flysly Trip Captain regarding alternate routes or safety stops is final and binding.
- Any supplementary expenses arising from extra days of accommodation, alternate vehicles, or transport disruptions must be borne directly by the travelers on actuals.
- No refunds will be granted for missed sightseeing due to circumstances beyond our reasonable control.
Community Conduct & Safety Guidelines
Flysly Vacation prides itself on high-vibe, safe, and respectful group travel. We maintain a zero-tolerance policy against:
- Any form of harassment, discrimination, verbal abuse, or inappropriate physical conduct towards fellow travelers, locals, or trip crew.
- Possession or consumption of prohibited substances or narcotics during the expedition.
- Littering, damaging local ecology, or disrespecting cultural monuments and monasteries.
The Trip Captain reserves full authority to offload any passenger whose conduct jeopardizes group safety or decorum, with zero liability for refund.
Governing Law & Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of India. Any legal disputes or claims arising out of these terms shall be subject to the exclusive jurisdiction of the competent courts in Bhopal, Madhya Pradesh.
Flysly Vacation • Head Office: Plot No.1/H, Shanti Niketan, Govindpura, Bhopal, Madhya Pradesh - 462023
Email: info@flyslyvacation.com • Helpline: +91 9981 999 892